Privacy Policy

📋 Information We Collect

We collect information that you provide directly to us when you:

Create an account or register for our services
Make a purchase or subscription
Contact us for customer support
Subscribe to our newsletter or marketing communications
Participate in surveys or promotional activities

The information we collect may include:

Personal identification information (name, email address, phone number)
Payment and billing information (credit card details, billing address)
Account credentials and authentication data
Service usage data and technical information
Communication preferences and support history

💼 How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our hosting services
To process transactions and manage your account
To send you technical notices, updates, and support messages
To respond to your inquiries and provide customer support
To detect, prevent, and address technical issues and security threats
To comply with legal obligations and enforce our terms of service
To send you marketing communications (with your consent)

🔐 Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data in transit and at rest
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms
Secure payment processing through trusted third-party providers
Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

🍪 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

Remember your preferences and settings
Analyze website traffic and usage patterns
Provide personalized content and advertisements
Improve website functionality and performance

You can control cookie preferences through your browser settings. However, disabling cookies may limit certain features of our website.

🔗 Third-Party Services

We may use third-party services to help us operate our business and provide services to you. These services may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Third-party services we use include:

Payment processors for transaction processing
Cloud hosting providers for infrastructure
Analytics services for website usage analysis
Customer support platforms for communication

📊 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

🌍 International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

👤 Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to correct inaccurate or incomplete information
The right to request deletion of your information
The right to object to processing of your information
The right to data portability
The right to withdraw consent

To exercise these rights, please contact us using the contact information provided below.

👶 Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

🔄 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.

📞 Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Support Email: support@hostia.top
Business Email: business@hostia.top
Phone: +91 9302175548
Address: C/o Shri Parsa, Udaipur, Lakhanpur (Surguja), Lakhanpur, Surguja - 497116, Chhattisgarh, India